Bead Therapy
Shipping & Returns
Everything you need to know about receiving, gifting, and returning your handcrafted bead and wire creations.
Order details
From Our Studio To You
Each Bead Therapy piece is made with care. Here is how we prepare and send your order.
Processing Time
Most ready-to-ship pieces are prepared within 2–4 business days. Made-to-order creations may need a little extra studio time.
Shipping Options
Shipping choices and delivery estimates are shown at checkout. You will receive tracking details once your order is on its way.
Gift-Ready Packaging
Your piece arrives thoughtfully packaged and ready to give, whether it is a treat for yourself or someone special.
International Orders
International availability and delivery timing are confirmed at checkout. Any customs duties or taxes are the buyer’s responsibility.
Returns
Returns Made Simple
We want you to love your Bead Therapy piece. If something is not quite right, please reach out so we can help.
Start Within 14 Days
Contact us within 14 days of delivery with your order number and a brief note about your return.
Items In Original Condition
Return items unused, unworn, and in their original packaging. Custom and personalized pieces are final sale unless they arrive damaged.